Delivery and Returns
Delivery Information: Service Updates and Shipping Restrictions
Christmas Service Updates
Last date to order before Christmas is 1pm Thursday 21st December. Any orders placed after this date will not be processed until our offices reopen on Monday 2nd January 2024.
Shipping Restrictions
All services within the UK are running as normal.
Delivery Information: UK and Channel Islands
Delivery times are based on orders placed before 10am GMT Monday-Friday. Business days exclude Weekends and UK Bank Holidays.
Standard Delivery UK
£4.95
1-3 working days
Delivered on a tracked service with Parcelforce
Free for orders over £30
Standard Delivery Scottish Highlands
£15.49
3-5 working days
Delivered on a tracked service with DPD
Standard Delivery Scottish Offshore
£14.99
3-5 working days
Delivered on a tracked service with Parcelforce
Standard Delivery Northern Ireland
£14.99
3-5 working days
Delivered on a tracked service with DPD
Standard Delivery Channel Islands
£20.99
3-5 working days
Delivered on a tracked service with Parcelforce
Standard Delivery Isle of Man
£6.49
3-5 working days
Delivered on a tracked service with Parcelforce
Standard Delivery Scilly Isles
£21.49
3-5 working days
Delivered on a tracked service with Parcelforce
Delivery FAQS
When will I receive my delivery?
What if I am not at home to sign for my order?
After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up by going to our redelivery page.
Adjust the delivery of your parcel here: https://www.parcelforce.com/redelivery#/
Returns Policy
All purchases from milk_shake are covered by our 30-day No Quibble returns policy. Please email info@red-hotproducts.
Return your unused product within 30 days of receiving it to receive a full refund.
We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.
REGRETTABLY, WE ARE UNABLE TO COVER THE POSTAGE COSTS OF RETURNS.
Returns address
Red Hot Products Ltd
Unit 3-4, Jacks Way
Hill Barton Business Park
Clyst St Mary
Exeter
EX5 1FG
Need help? We’ve got you! For information about your order, our products, or any other questions, check out our FAQs,
feel free to get in touch through our Contact Form.
